Case Studies / News
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OPI Works to WOW its Customers
By Jennifer J. Hunt
 Ever since Ontario Plastics Inc. opened its doors in 1946, the company has strived for continuous quality improvements and to constantly exceed their customer’s expectations. In order to achieve these goals, Ontario Plastics Inc. had briefly ceased production through the 2007 holidays, for a major operations upgrade as well as the implementation of the company’s new Enterprise Resource Planning (ERP) software system, IQMS.
To thoroughly revamp and organize in-house operations it was necessary to momentarily suspend production. The entire upgrade has been seen as an end to the 2007 year, giving the company the chance to begin the new 2008 year with a new look and a new feel. The team as a whole has worked together to generate greater efficiencies and innovate ideas on how to further improve the company.
Being identified as one of Dynalab’s 2007 top vendors, OPI’s Production Manager, Don Taylor, credits the success to, “our people.” Through his experience Don understands that each aspect of the business must flow in the same direction, and that OPI’s consistency from employee to employee allows the team to achieve success.
Also, the company is also working on integrating the Japanese philosophy of the 5 S’s: Simplify, Straighten, Scrub, Stabilize and Sustain; in its operations to enhance efficiency and eliminate waste. Don feels once the 5 S system is in place OPI can provide superior service to all of their customers because of saved time and effort from better overall in-house organization.
The end-of-the-year shutdown allowed OPI to “do things the modern day way, and pull OPI out of the past,” said Jim Beifus, OPI’s Operations Manager. “Not only did the shutdown allow OPI to improve our efficiencies and our inefficiencies, but also the implementation of IQMS will allow OPI to serve its customers better through quicker delivery and overall a more cost competitive edge.”
Overall, the changes that have been occurring at OPI offer opportunity for growth and expansion. Whether the company is working on organizing in-house tooling or taking a physical inventory, OPI is constantly striving to improve production and operations management to consistently WOW the customers and WOW each other.
 Ontario is vigilant about supplying
contaminant-free plastic
U.S. manufacturers long having taken advantage of cheap labor in China and elsewhere, but recent recalls may put the brakes on the practice of off-shoring. Ontario Plastics places consumers protection first and above any other motivations. "We are all consumers and we take a vigilant stand on have the interest of our fellow Americans health and well being foremost," said Ralph Barnes president of Ontario Plastics.
Mr. Barnes added, "recently Ontario Plastics has received calls from customers with concerns of lead and other potentially harmful contaminates in plastics found in molded products from China. All injection molded components supplied to our customers are molded here in our plant in Rochester, New York. All raw materials are purchased from reputable U.S. suppliers and are certified safe for the intended use."
Ontario Plastics has been a global supplier of design through production involving injection molded parts and assemblies for over sixty years.
 Ontario Plastics acquires ERP Software
Ontario Plastics Inc. has acquired and fully implemented the industry leading Enterprise Resource Planning (ERP) software system from IQMS. This upgrade replaced OPI's decade old MRP software system. OPI's performance in lean manufacturing by supplying real-time data on all aspects of the manufacturing and business management process. This cross functional company wide system has improved service to existing customers and lowered operating costs.
 OPI transfers medical container production from China to USA facility
Molding off-shore has become a common practice for many industries. Often the promise of cost savings and timely delivery do not prevail. Consider a quotation for molding domestically, improving product lead time, shipping charges and production costs.
Ontario Plastics makes tooling transfers easy from any part of China. OPI offers on premise inspection of your tooling in China and arranges for the transfer from your present vendor to our facility. Molds are prepared for crating and shipment to USA import specifications. OPI manages all shipping and delivery logistics of your molds for arrival at our Rochester, NY facility. First Production sample run is schedules within 48 hours of tooling's arrival. Experience the value of Ontario Plastics partner in your next generation of products.
 Tough Enclosures
Ontario Plastics Inc.(OPI) has designed and molded custom enclosures for the consumer and industry since 1946. Our products have withstood all types of environmental applications, from tackle boxes to medical operating rooms. Contact Ralph Barnes at rbarnes@ontario-plastics.com for design through production of your next enclosure requirements.
13 New customers join OPI family of partners
Ontario Plastics Inc. (OPI) experienced an exceptional year of new customer development in 2006. Medical, home & garden, industrial testing instruments, security products, electronics, firearms, packaging and consumer products were industries OPI added new clients. Ralph Barnes, OPI's President said, "we attributed these sales to a new marketing program that educated engineers, designers and purchasing managers of our strengths. Early collaborations on new product designs, the ability to meet tooling budget through global tool sourcing, and lean manufacturing practice that keep component prices lower, and are just some of the benefits new customers have expressed." Through new technology additions like a company wide ERP management system and new equipment purchases, OPI has capacity for additional growth in 2007. |
