Case Studies

Approximately four years ago, a customer of Ontario Plastics was faced with a problem. They needed to find a new home for 20 existing molds in a relatively short period of time.

Because of our strong performance with several previously transferred molds over the past six years, Ontario Plastics was one of a few candidates our customer approached.

Our customer provides world class instruments for gas analysis, measurement, and control. This leads them to have demanding quality requirements for their plastic parts. In addition to meeting these high quality standards, the recipient of these 20 transferred molds had to meet the following requirements as core competencies:

  • Proven track record to seamlessly transfer molds from another facility
  • Capability to perform insert and over-molding
  • Ability to manage seasonal volume fluctuations
  • Consignment program expertise
  • Ability to manage price consistency
  • Provide new molds and parts for new projects
  • Provide value added services
  • Adhere to strict delivery and service needs
  • Communicate on an ongoing basis
  • Grow with our customer as they expand their business through new products and product lines.

After careful vetting by our customer’s purchasing and management teams, Ontario Plastics was selected as the preferred vendor. That was four years ago.

Since then, Ontario Plastics has consistently received high scores that exceed our customer’s standards for consignment, delivery, and quality. The business relationship, and partnership in success, has expanded from transfer molds to:

  • New mold builds for new projects
  • Acquisition of a vertical press (new technology) to overmold various probe configurations
  • Successful growth of our business relationship from a top 25 customer to a top 5 customer in a few short years.

Ontario Plastics has achieved this success by working as a team to provide world class service. Our production, management, quality, customer service, and inventory teams meet daily to review our customer requirements. Our ERP system is monitored daily to ensure that our customer needs are met.

How can Ontario Plastics assist you with your next project, to help you make it a success?

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